FAQ
What size should I buy?
There are multiple sizes available of the Damp Defender dehumidifier. Consider the size of your space and choose the option that seems most relevant to your needs. To combat allergies, choose the longest dehumidifier that will fit under beds and chest of drawers. For large storage areas, use multiple units.
- 18-inch (46 cms)
Ideal for spaces: 3′ W x 4′ L (1.00 x 1.30 m) - 24-inch (61 cms)
Ideal for spaces: 4′ W x 4′ L (1.30 x 1.30 m) - 36-inch (92 cms)
Ideal for spaces: 4′ W x 6′ L (1.30 x 2.00 m) - 48-inch (122 cms)
Ideal for spaces: 5′ W x 8′ L (1.60 x 2.40 m)
Is there an installation requirement?
You can simply plug in the dehumidifier and set it on the floor of your enclosed space and it’s ready to go. However, we do provide a pair of brackets and screws in case you want to mount it to the baseboard.
What is the difference between a humidifier vs. a dehumidifier?
Humidifiers increase the relative humidity of the air by evaporating water, while dehumidifiers decrease the relative humidity of the air by condensing water vapor. Humidifiers are best for dry spaces, while dehumidifiers are best for damp spaces.
Will a dehumidifier kill mold?
A dehumidifier alone will not kill mold, but it can help prevent mold growth by reducing the moisture levels in the air. Mold requires moisture to grow, so by removing excess moisture from the air, a dehumidifier can make it more difficult for mold to grow and thrive.
Will a dehumidifier get rid of a musty smell?
Yes, a dehumidifier can get rid of a musty smell. Dehumidifiers reduce the humidity level and therefore prevent mold and mildew growth. Less mold and mildew equals a less musty smell.
Does my space need to be airtight?
No, in fact it should not be air tight. Damp Defender is designed to work in a confined but not sealed space; small gaps allow proper air circulation.
Is Damp Defender safe?
Yes, Damp Defender is completely safe! It is UL Certified for safety and has continued to meet the stringent safety standards of electrical testing agencies worldwide since the product’s invention in 1947.
How long do dehumidifiers last?
We currently offer a 10-year warranty for the Damp Defender system. If it is installed correctly and has enough space to allow it to function properly, then the lifetime should extend far beyond the warranty period.
Will Damp Defender Burn Surrounding Surfaces?
Not at all! Damp Defender is designed to increase enclosed spaces by only 2 to 4 degrees. We recommend keeping it a reasonable distance from your belongings so it can efficiently circulate air.
How Can I Become a Distributor?
Please contact sales@dampp-chaser.com for our distributor policy.
What should humidity be in a house with air conditioning?
The ideal humidity for a house that runs AC should be between 30-50%. This range provides a comfortable and healthy indoor environment and helps prevent issues such as mold growth, musty odors, and health problems associated with high humidity levels, such as respiratory problems and allergies.
